Welcome to Jack's Cat Cafe - Home to Over 100 Rescue Cats

Limited space - unlimited cuddles! Booking required!

About Us

More Than a Cafe - A Safe Haven for 100+ Rescue Cats

Jack's Cat Cafe is a peaceful haven in beautiful Hoi An - and home to over 100 cats rescued from neglect, abuse, or unsafe conditions.

Operated by the non-profit Vietnam Cat Welfare, our mission is to protect and care for cats in need and inform visitors about cat welfare in Vietnam.

Every visit - with a 150,000 VND entrance fee - helps fund food, medical care, and sterilisation programs here in Hoi An.

Relax with a delicious coffee, meet our friendly cats, support our mission, and learn more about cats in Vietnam - all in one unforgettable experience.

Rescue cat Bush tries to taste our amazing cocunut coffee.
Rescue cat Jesse stands next to a watermelon juice.
Rescue cat Picnic is relaxing next to an orange juice.
Vietnam Cat Welfare founder Emma is surrounded by may cats in the middle of Jack's Cat Cafe.
Visit Us

Make a booking and visit us in beautiful Hoi An

We are open on Monday, Wednesday, and Friday from 11:30 AM to 12:30 PM.
Entrance fee is 150,000 VND (Kids are free).

Limited space - unlimited cuddles. Book now!

Please read our FAQ's, for some important information before your visit.
If you have further questions send us a message via Email, Facebook or Instagram.

FAQ - Frequently asked questions

What to Know Before You visit Jack's Cat Cafe

When are you open?

Our doors are open on Monday, Wednesday, and Friday for one precious hour — from 11:30 AM to 12:30 PM. Please be sure to book in advance, as space is limited and fills up quickly.
And most importantly: please arrive on time! The later you arrive, the less time you'll have to enjoy with the cats. We want you to soak up every moment of purring, playing, and cuddling.

Why is a booking necessary?

Because Jack's is not just a cafe - we're a working cat shelter first and foremost. To keep our cats relaxed and happy, we limit the number of visitors at a time. Booking in advance helps us make sure the space stays calm and cozy, and it allows us to meet you at the front and let you in personally.

Why is there an entrance fee?

To continue our work rescuing and caring for Vietnam's vulnerable cats, we ask for an admission fee of 150,000 VND per person (children under 12 enter free). This contribution gives you access to our cozy cafe and plenty of quality time with our lovely rescue cats - and most importantly, it helps us keep our life-saving work going. Every visit supports a paws-itively good cause!

Why the strict rules?

Because first and foremost, we are an animal shelter - and the wellbeing of our rescue cats is our top priority. While they love your cuddles and company, many of them come from difficult backgrounds and need a calm, safe space to thrive. Our guidelines help ensure a peaceful environment where both cats and visitors can enjoy their time together.

Can we bring our children?

Absolutely! We love welcoming children - they are the animal lovers and protectors of tomorrow. However, to ensure a calm and stress-free environment for our rescue cats, we kindly ask that you include the number of children in your booking. This helps us manage visitor numbers and maintain a peaceful space for both our cats and our guests.

Do you also serve food?

We no longer serve food since moving the shelter to our new premises, as we currently don't have the space or team size to support a kitchen setup. However, we do have a small drink menu! You can enjoy our delicious vegan coconut coffee, refreshing homemade fruit juices, and a variety of hot and cold teas — all served in a peaceful garden setting, surrounded by our rescue cats.

Can I pay by card?

Since we're not a traditional cafe but rather a cat shelter with coffee, we like to keep things as simple as possible - and nothing's simpler than good old-fashioned cash. So please bring some along when you visit.

What if it rains?

Jack's Cat Cafe is usually set up in our lovely garden, but there's no need to cancel your booking if it rains. We'll do our best to prepare a cozy, dry space indoors so you can still enjoy your visit. While the indoor setting may not have the same garden charm, our cats are even more cuddly in rainy weather and will make sure your time with us is special either way!
If you really don't feel like coming because of the weather, just please remember to cancel your booking so we can offer the spot to someone else who's happy to visit rain or shine.

What happens with our profit?

There is no profit - just purpose. 100% of the money earned through the cafe goes directly to our charity, Vietnam Cat Welfare. Every sip, cuddle, and booking helps fund food, medical care, sterilization, rescue operations, and the daily wellbeing of our cats.

Who is Jack?

Jack was our very first rescue - a tiny, scruffy cat who ran up to us one night, meowing for help. We took her in and soon discovered that Jack was not only a she, but pregnant. She gave birth to five kittens who would become the beginning of our rescue journey. Just a few weeks later, Jack tragically disappeared — likely stolen for the meat trade. We were devastated, but her legacy lives on in every cat we save. Jack's Cat Cafe is named in her memory, and everything we do is thanks to what she taught us.

Rescue Cat Luke is sleeping on some Jack's Cat Cafe stickers.
Our Cats

Meet our beloved kitties

Rules

Please Respect Our Kitty Rules

Vietnam Cat Welfare Kitty Rules
Our Customers

Our cats bring a smile to every customer's face.

Happy Customer #1 at Jacks's Cat Cafe
Happy Customer #2 at Jacks's Cat Cafe
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Happy Customer #4 at Jacks's Cat Cafe
Happy Customer #5 at Jacks's Cat Cafe
Happy Customer #6 at Jacks's Cat Cafe
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Happy Customer #7 at Jacks's Cat Cafe
Happy Customer #9 at Jacks's Cat Cafe
Happy Customer #10 at Jacks's Cat Cafe
Happy Customer #11 at Jacks's Cat Cafe
Happy Customer #12 at Jacks's Cat Cafe
Charity & Support

Learn more about our mission and help us

Vietnam Cat Welfare is a UK-registered non-profit charity (#1165729) based in Hoi An, Vietnam. We run a shelter that cares for over 100 rescue cats and work tirelessly to ensure their wellbeing. Our mission also includes promoting sterilization, vaccination, compassion, and education - all to improve understanding of cat behavior, proper care, and animal welfare across Vietnam.

To learn more about our organization and our ongoing work, please visit vietnamcatwelfare.org.

How Can You Support Us?

There are many ways to help us improve the lives of animals in Vietnam. You can make a donation, sponsor one of our rescue cats, or simply support us for free by sharing our story on social media and helping us reach more people. Here are all the ways you can get involved listed: Support us now!

Logo Vietnam Cat Welfare